Return and Exchange

Valued customer, we appreciate your shopping at
If you are unsatisfied with our products, we are pleased to be of great assistance.

Online Returns Policy

• You have 14 calendar days to return an item from the date you received it.
• Your item must be unused and in the same condition that you received it.
• Your item must be returned in the original packaging.
• Your item needs to have the receipt attached.
• Items must be unworn, unwashed, and have original tags attached. Shoes must be unworn, show no signs of wear, and returned in their original packaging.
• Items must be free of stains, makeup, deodorant, or wear.
• We do not accept returns of bodysuits, shapewear and lingerie.

Reserved Rights Regarding Returns

We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:
An irregular or excessive returns history indicative of "wardrobing;"
An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or
Potential fraudulent or criminal activity.
Similarly, we reserve the right to refuse service (online) to any customer or entity, due to similar actions as noted above.
Non-Slaytrack items sent to us will be discarded upon receipt.

Return method: Please use PostNet to return the items. We only accept returns via PostNet Meadowdale (Shop 23 Meadowdale Value City Cnr. Hyperama Link &, Herman St, Meadowdale, Germiston, 1610). The delivery contact number should be 087 265 6610. Please note that you will be responsible for the shipping cost of returning items.

Contact Us
If you have any queries on how to return your item, contact us at